How To Prepare For Your Move In/Out Cleaning

Be proactive to avoid additional fees, and feel free to reach out to our office with any inquiries. Review the details below to ensure a smooth preparation for your upcoming cleaning service!

General

  • Empty all rooms of personal items and large furniture - Place should be totally Empty!
  • Move heavy appliances if necessary, ensuring access to all areas. (Refrigerator and oven)
  • Ensure accessibility by unlocking rooms
  • Notify the cleaning team of any specific requirements
  • Electricity and water must be available (Don't shut off your power or water - we need it to clean)!

Kitchen

  • Remove ALL items in the fridge, cabinets, drawers, pantry, oven, storage, etc.

Bathrooms

  • Remove ALL items in the cabinets, drawers, shower, etc.
  • Flush all toilets and ensure no bodily fluids are present

Bedrooms

  • Entire Room and closets should be completely empty

Additional Considerations

  • Inform the cleaning team about specific areas of concern

Frequently Asked Questions

How can we help?

  • Can I trust my cleaning professional?

    All of our cleaners are interviewed and pass a nationwide detailed background check. We do not hire anyone unless they are trustworthy and have a clean record.

  • Do you bring your own supplies?

    Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service.

  • What is your 100% satisfaction guaranteed policy?

    If you're not happy with your cleaning, please let us know within 24 hours of your clean! We will come out and re-clean (within a 7-day window) at no additional charge to you. Customer satisfaction is our number one priority.

  • Is my billing information kept safe and secure?

    We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has its own layer of 256 bit security. Third, credit card transactions are processed by Stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very seriously.

  • House Cleaning Services Near Me in North County San Diego, California?

    North County San Diego House Cleaning proudly serves homeowners throughout North County San Diego, California, providing top-quality residential cleaning services backed by over 25 years of experience. Our service areas include North County San Diego, Oceanside, Escondido, Carlsbad, Vista, and San Marcos, CA. Whether you need recurring cleaning, deep cleaning, or move-in/move-out cleaning, our professional team is committed to delivering reliable service and exceptional results.

  • How Do I Find Reliable Cleaning Services in North County San Diego?

    Finding a dependable cleaning service in North County San Diego starts with checking customer reviews, verifying insurance coverage, and choosing a company with a proven track record. With more than 25 years of experience, North County San Diego House Cleaning has built a reputation for dependable, high-quality cleaning services throughout North County San Diego, Oceanside, Escondido, Carlsbad, Vista, and San Marcos, CA. Our experienced team is dedicated to providing thorough, professional cleaning tailored to your home's unique needs.

  • How do I book my first appointment?

    You can book your first cleaning directly online by clicking 'Book Now' in the top right hand corner of any page. You can also call or text us too for help! 760-840-2442

  • What services do we NOT do?

    For our own health, safety, and liability concerns, we do not clean/perform the following: blinds that are prone to breaking (ex. white, flimsy blinds), hoarder homes, biohazards (feces, urine, vomit, blood, drug paraphernalia, etc), infestations (bugs, pests, etc), climb/use second story ladders, etc.

  • What do I need to do to prepare for my Move In/Out Cleaning?

    Please ensure that your home is empty, as that will allow us to clean every nook and cranny to perfection. We don't mind throwing out a garbage bag or two, but if you need us to remove trash, it needs to be under 30 lbs, and we will charge by the hour for trash removal at a rate of $75 per hour. Additionally, North County San Diego, California experiences warm temperatures throughout much of the year. Please ensure that the heating or cooling is on for your move-in/move-out cleaning. Our cleaners cannot work in extreme temperatures without climate control, and they also need to be able to turn on the lights and plug in their vacuum.

  • What is your cancellation/reschedule policy?

    Life happens and that's okay! In the event that something comes up, we just ask that you respond to our reminders and let us know at least 48 hours in advance. Cancellations made less than 48 hours in advance will be charged 25% of the total booking price. Cancellations made less than 24 hours in advance will be charged 50% of the total booking price. Cancellations made the same day will be charged 100% of the total booking price. To avoid cancellation fees, we kindly ask that you notify us as soon as possible if you need to reschedule or cancel your appointment. Thank you!

  • Deep Cleaning Services Near Me in North County San Diego, CA?

    North County San Diego House Cleaning offers professional deep cleaning services designed to tackle every nook and cranny. Our expert team serves North County San Diego, Oceanside, Escondido, Carlsbad, Vista, San Marcos, and nearby communities. We focus on the details, like scrubbing baseboards and removing built-up grime, leaving your space fresh and spotless. Perfect for seasonal refreshes, move-ins, or post-renovation cleanups.