How To Prepare For Your Deep Cleaning

Be proactive to avoid additional fees, and feel free to reach out to our office with any inquiries. Review the details below to ensure a smooth preparation for your upcoming cleaning service!

Deep Cleaning

General

  • Clear surfaces and floors of clutter
  • Move furniture if necessary, ensuring access to all areas. This includes the refrigerator, oven, couches, beds or any other heavy items.
  • Secure valuables and fragile items
  • Ensure accessibility by unlocking rooms
  • Manage Pets and Children (keep out of way of cleaners and equipment)

Kitchen

  • Store perishable food, clear countertops
  • Empty Fridge and Oven if they are specified extras
  • Remove items from stovetop and kitchen floor
  • Empty sinks, dishwashers (we can clear sink and load dishwasher if this is a selected extra)

Bathrooms

  • Clear countertops and toilets
  • Remove items from shower/tub areas
  • Clear bathroom floors and corners
  • Flush all toilets and ensure no bodily fluids are present

Bedrooms

  • Put away clothing and personal items
  • Organize nightstands, dressers and clear surfaces
  • Remove shoes and clear bedroom floor

Additional Considerations

  • Inform the cleaning team about specific areas of concern

Frequently Asked Questions

How can we help?

  • Can I trust my cleaning professional?

    All of our cleaners are interviewed and pass a nationwide detailed background check. We do not hire anyone unless they are trustworthy and have a clean record.

  • How do I book my first appointment?

    You can book your first cleaning directly online by clicking 'Book Now' in the top right hand corner of any page. You can also call or text us too for help!760-840-2442

  • Do you bring your own supplies?

    Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service.

  • What services do we NOT do?

    For our own health, safety, and liability concerns, we do not clean/perform the following: blinds that are prone to breaking (ex. white, flimsy blinds), hoarder homes, biohazards (feces, urine, vomit, blood, drug paraphernalia, etc), infestations (bugs, pests, etc), climb/use second story ladders, etc.

  • What is your 100% satisfaction guaranteed policy?

    If you're not happy with your cleaning, please let us know within 24 hours of your clean! We will come out and re-clean (within a 7-day window) at no additional charge to you. Customer satisfaction is our number one priority.

  • What do I need to do to prepare for my Move In/Out Cleaning?

    Please ensure that your home is empty, as that will allow us to clean every nook and cranny to perfection. We don't mind throwing out a garbage bag or two but if you need us to remove trash, it needs to be under 30lbs and we will charge by the hour for trash removal at a rate of $75 per hour. Additionally, San Diego is a city with extreme weather. Please ensure that the heating/cooling is on for your move in/out cleaning. Our cleaners cannot work in extreme temperatures without climate control and they also need to be able to turn on the lights and plug in their vacuum.

  • Is my billing information kept safe and secure?

    We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has its own layer of 256 bit security. Third, credit card transactions are processed by Stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very seriously.

  • What is your cancellation/reschedule policy?

    Life happens and that's okay! In the event that something comes up, we just ask that you respond to our reminders and let us know at least 48 hours in advance. Cancellations made less than 48 hours in advance will be charged 25% of the total booking price. Cancellations made less than 24 hours in advance will be charged 50% of the total booking price. Cancellations made same day will be charged 100% of the total booking price. To avoid cancellation fees, we kindly ask that you notify us as soon as possible if you need to reschedule or cancel your appointment. Thank you!

  • House Cleaning Services Near me in North County San Diego?

    North County San Diego House Cleaning proudly serves the entire North County San Diego area, bringing top-quality home cleaning services to residents in Oceanside, Escondido, Carlsbad, Vista, San Marcos and surrounding neighborhoods. Whether you're in the heart of the city or in a nearby suburb, our dedicated team ensures a spotless home with reliable and professional cleaning. No matter where you are in the metro area, we're committed to delivering convenience, quality, and a sparkling clean space every time.

  • Deep Cleaning Services Near Me in North County San Diego?

    North County San Diego House Cleaning offers professional deep cleaning services designed to tackle every nook and cranny. Our expert team serves all areas of San Diego, including Oceanside, Escondido, Carlsbad, Vista, San Marcos and nearby communities. We focus on the details like scrubbing baseboards and removing built-up grime leaving your space fresh and spotless. Perfect for seasonal refreshes, move-ins, or post renovation cleanups.

  • How do I find reliable cleaning services in North County San Diego, CA?

    Finding trustworthy cleaning services in North County San Diego starts with checking reviews, verifying insurance, and ensuring background-checked cleaners. We served San Diego families for 15+ years with vetted professionals, eco-friendly products, and a 100% satisfaction guarantee. We cover Oceanside, Escondido, Carlsbad, Vista, and 25+ neighborhoods across the city.